Which model is utilized by the OMB program to help agencies identify business processes?

The correct choice is the Federal Enterprise Architecture Business Reference Model, which plays a crucial role in helping federal agencies identify and categorize their business processes. This model provides a structured approach for agencies to understand their operations and align their business processes with strategic goals. By using this framework, agencies can gain insights into their internal functional processes and services, fostering improved efficiency and effectiveness.

The Federal Enterprise Architecture Business Reference Model offers a comprehensive view of the government's business functions and can facilitate communication and collaboration across various agencies. Its structure aids organizations in developing capabilities and identifying opportunities for process improvements.

In contrast, the other choices do not directly serve the purpose of identifying business processes for federal agencies. The Information Technology Infrastructure Library focuses on IT service management and best practices. The NIST Cybersecurity Framework is designed for managing cybersecurity risks rather than business processes. The Project Management Body of Knowledge, while valuable for project management practices, does not specifically address business process identification within the context of federal agencies.